90bd Frequently Asked Questions

Creating a 90bd account takes under two minutes — visit the registration page, enter your mobile number or email address, choose a strong password, and confirm you are 18 years of age or older. Once submitted, you will receive a one-time verification code on your mobile or email. Enter the code to activate your account. You can then log in immediately and make your first BDT deposit via bKash, Nagad, or Rocket to start playing.

90bd requires identity verification before your first withdrawal can be processed. Accepted documents include your Bangladesh National Identity Card (NID), a valid Bangladeshi passport, or a driving licence issued by BRTA. Upload a clear photo or scanned copy of your chosen document through the account verification section. Most KYC submissions are reviewed within 24 hours. Once approved, all withdrawal methods become fully available to your account.

You can reset your 90bd password in seconds using the "Forgot Password" link on the login page. Enter your registered mobile number or email address and 90bd will send a secure reset link or OTP code within a few minutes. Follow the instructions to set a new password. For security, choose a password that is at least 8 characters long and includes a mix of letters, numbers, and symbols. If you do not receive the reset message, check your spam folder or contact live chat support.

No — each player is permitted to hold exactly one active 90bd account. Registering multiple accounts is a breach of the Terms & Conditions and may result in all associated accounts being permanently closed and any pending balances being forfeited. If you believe a duplicate account was created accidentally, contact support immediately to resolve the situation before any action is taken.

To close your 90bd account permanently, contact our support team via live chat or email at [email protected] and request account closure. Before the account is closed, any remaining balance will be withdrawn to your registered payment method — bKash, Nagad, Rocket, or linked bank account — subject to standard KYC verification. If you are closing your account because of gambling-related concerns, our team can also walk you through self-exclusion options, which may be a more appropriate solution.

Depositing via bKash on 90bd is quick and straightforward. Log in to your account, go to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit and confirm. You will be shown a 90bd merchant bKash number — send the exact amount from your bKash app using the "Send Money" option, then enter the transaction ID back on the 90bd deposit page and confirm. Funds typically appear in your 90bd balance within 1 to 5 minutes.

bKash deposits on 90bd are credited almost instantly — in most cases within 1 to 5 minutes of the transaction being confirmed on the bKash network. During peak hours or high traffic periods, the process may occasionally take up to 15 minutes. If your deposit has not been credited after 30 minutes, contact 90bd live chat support with your bKash transaction ID and the exact amount sent, and our team will resolve it promptly.

Yes — 90bd fully supports deposits and withdrawals via Nagad and Rocket in addition to bKash. The process for both is nearly identical to bKash: select your preferred mobile banking service in the deposit section, follow the on-screen instructions to send the amount, submit your transaction ID, and your balance is updated within minutes. Upay is also supported for players who prefer that service. All transactions are processed in Bangladeshi Taka (BDT).

The minimum deposit at 90bd is ৳200 for mobile banking methods (bKash, Nagad, Rocket, Upay). For bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank, the minimum is ৳500. There is no upper limit on how much you can deposit, although players are encouraged to set personal deposit limits through the responsible gaming tools available in their account settings.

The minimum withdrawal on 90bd is ৳500 for all mobile banking methods including bKash, Nagad, and Rocket. Bank transfer withdrawals have a minimum of ৳1,000. Withdrawals are processed to the same payment method used for the most recent deposit. KYC verification must be completed before your first withdrawal can be approved. Once verified, most withdrawals are processed within 1 to 4 hours during business hours (BST, UTC+6).

90bd does not charge any platform-side fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or your bank) may apply their own standard transaction charges on outgoing transfers. These third-party charges are outside 90bd's control and will be deducted by your payment provider directly. To minimise fees, check the current rate schedule with your mobile banking provider before initiating a transaction.

90bd offers a wide range of cricket betting markets for BPL (Bangladesh Premier League), IPL, T20 World Cup, and other international fixtures. Standard bet types include match winner, top batsman, top bowler, total runs, and live in-play betting. All bets are settled based on official match results as declared by the governing body. If a match is abandoned or reduced in overs due to weather, bets on affected markets are settled according to the Duckworth-Lewis-Stern (DLS) method or voided, depending on the specific market rules.

RTP (Return to Player) is a percentage that represents the theoretical long-term payout of a slot game — for example, a game with 96% RTP returns ৳96 for every ৳100 wagered over millions of spins. At 90bd, all slot titles are sourced from certified providers such as Pragmatic Play, NetEnt, and Microgaming, whose games undergo independent RTP auditing. You can usually find the RTP for each game in its information or help section. Higher RTP slots give better theoretical value over time, but results are random on every individual spin.

The 90bd live casino streams real-time table games — including live blackjack, roulette, baccarat, and Dragon Tiger — hosted by professional dealers in high-definition studios provided by Evolution Gaming, Ezugi, and Pragmatic Play Live. You join a table, place your chips on the digital betting interface, and the dealer handles the physical cards or wheel in real time. A live chat function lets you interact with the dealer and other players. A stable internet connection (4G or above) is recommended for the best experience.

Yes — 90bd is fully optimised for mobile play on both Android and iOS devices. The platform is accessible through any modern mobile browser without the need to download a separate app. All game categories — slots, live casino, cricket betting, and live games — are available in the mobile interface. The responsive layout adjusts automatically to your screen size, and touch controls work smoothly across all supported game providers. For the best performance, use the latest version of Chrome or Safari on your device.

All games available on 90bd use certified Random Number Generator (RNG) technology, which ensures that every outcome — every card drawn, every spin result, every dice roll — is entirely random and independent of previous results. The game providers integrated into 90bd, including Pragmatic Play, Evolution Gaming, and NetEnt, are regularly audited by independent testing laboratories for fairness and RNG integrity. 90bd does not alter game results in any way and operates the platform under strict fair-play principles.

90bd offers new players a deposit match welcome bonus on their first qualifying deposit — the exact percentage and maximum cap are displayed on the current promotions page, as these figures are updated periodically. To claim the welcome bonus, register a new account, make your first deposit via bKash, Nagad, or any supported payment method, and the bonus funds will be credited to your account automatically. The bonus must be activated within 7 days of registration and is subject to wagering requirements before withdrawal.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet your bonus amount before the resulting winnings can be withdrawn as real cash. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable funds. Only real-money wagers count towards wagering — bets placed using bonus funds are typically included, but contributions vary by game type. Slots usually contribute 100%, while live casino and sportsbook bets may contribute less.

Free spins at 90bd are credited to specific slot games as part of welcome packages, reload promotions, or seasonal offers. Each free spin has a fixed value (displayed in the promotion details) and can only be used on the designated game. Winnings generated from free spins are added to your bonus balance and are subject to the wagering requirement stated in the promotion terms. Free spins expire if not used within the validity period stated in the offer — usually 3 to 7 days from the date of credit.

Yes — 90bd operates a tiered loyalty programme that rewards regular players with points for every qualifying bet placed. Points accumulate over time and can be redeemed for bonus funds, free spins, or other rewards. Higher-tier members unlock additional benefits including faster withdrawal processing, dedicated account management, and access to exclusive promotions. Your current loyalty tier and points balance are visible in the Rewards section of your account dashboard. The programme is open to all verified 90bd players automatically.

If a bonus reaches its expiry date before the wagering requirement has been fully met, the remaining bonus funds and any associated winnings are automatically removed from your account. Your real-money balance is not affected — only the bonus portion is forfeited. To avoid this, check the expiry date and wagering progress in your account's bonus section regularly. If you have concerns about meeting a wagering deadline, contact the 90bd support team — in some cases, extensions may be available at the team's discretion.

90bd is a secure platform that protects player data and funds using industry-standard SSL (Secure Sockets Layer) encryption on all transactions and account activity. All game content is sourced from certified providers with independently audited RNG systems, ensuring fair and transparent gameplay. Player account data is never shared with third parties without consent. For financial safety, player funds are held separately from operational funds, meaning your balance is protected regardless of platform-side events.

The minimum age to register and play on 90bd is 18 years. This is a strict, non-negotiable policy with no exceptions. All players must confirm they are 18 or older during registration, and identity verification (KYC) is required before any withdrawal is processed. If 90bd identifies or suspects an underage player, the account will be suspended immediately and any funds held pending investigation. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling platforms.

You can set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of your 90bd account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — this cooling-off period is designed to prevent impulsive decisions. Reducing a limit takes effect straight away. Setting deposit limits is one of the most effective tools for keeping your gambling within a budget you are comfortable with, and 90bd strongly encourages all players to use this feature proactively.

Self-exclusion at 90bd allows you to voluntarily block access to your account for a set period — options typically include 1 month, 3 months, 6 months, 12 months, or permanent exclusion. During the exclusion period, you will not be able to log in, deposit, or place bets. Any remaining balance at the time of exclusion can be withdrawn. To activate self-exclusion, visit the Responsible Gaming section of your account settings or contact our support team directly. Once a self-exclusion period is active, it cannot be shortened or reversed before the selected end date.

If you feel that gambling is affecting your finances, relationships, or mental well-being, please reach out for help immediately — there is no shame in doing so. Contact the 90bd support team via live chat or email at [email protected] and ask to speak with our responsible gaming team, who can help you set limits, take a time-out, or activate self-exclusion. You may also consider speaking to a trusted person in your life. 90bd is committed to promoting safe gambling and will always act in a player's best interest when responsible gaming concerns are raised.

A time-out is a short break from gambling — available in durations of 24 hours, 48 hours, 7 days, or 30 days — that temporarily suspends access to your 90bd account without permanently closing it. It is ideal for players who want a brief pause to reassess their play without committing to a longer exclusion. Self-exclusion, by contrast, is intended as a serious long-term measure lasting one month or more, and is harder to reverse. Both options are accessible from the Responsible Gaming section of your account and take effect immediately upon activation.